Captured Window Only Showing Black

In some cases, you might encounter a black screen in the editor when trying to capture a window using CANVID. This issue typically occurs when the target window is running with elevated privileges (such as administrator rights), while CANVID itself is not.

Solution: Starting CANVID as Administrator

1. Close CANVID: Make sure Canvid is not currently running. If it is, close the application.
2. Run Canvid as Administrator:
   • Locate the Canvid icon on your desktop.
   • Right-click on the icon to open the context menu.
   • Choose “Properties.”
   • Go to the “Compatibility” tab.
   • Check the option that says “Run this program as an administrator.”
   • Click “Apply,” then click “OK” to exit the window.

1. Restart Canvid:
   • Double-click the CANVID icon again to start the application.
   • It should now capture the desired window without any issues.

If the issue persists despite following the instructions, kindly reach out to support and generate a log file/share a copy of your Canvid project file for further investigation.

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