Understanding Your CANVID Lifetime License

With a CANVID Lifetime (Perpetual) License, you can download and use the app for life. Here’s what you get with your purchase:
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• Use CANVID for life
• Unlimited Exports
• Free 1-Year Maintenance Plan which includes the following:
  • Cloud Services
    • Upload exported videos to CANVID Cloud
    • Run selected AI workloads in the Cloud
• Product Updates

Please note that CANVID's maintenance plan expires yearly. An active maintenance plan ensures that you can continue using CANVID’s Cloud Services and receive continuous product updates.

However, the decision to renew is entirely optional.

What Happens When Your Yearly Maintenance Plan Expires?

If your maintenance plan expires, you will face the following limitations:

1. Product Updates: Your will no longer be able to install updated versions of CANVID released after the expiry of your maintenance plan. However, you can continue to use any version of CANVID that was released prior to the expiration of your maintenance plan.
2. Run AI workloads in the Cloud: You will no longer have access to run AI features such as Transcript Generation in the cloud. However you can still run Transcript Generation and other features that are available for local execution provided you have the necessary necessary hardware.
3. Upload exported videos to CANVID Cloud: You will not be able to upload exported videos to CANVID Cloud. If you have already uploaded videos to CANVID Cloud, these will remain available for a limited time after your maintenance plan expires.

Upon expiry or anytime thereafter, you can optionally renew your annual maintenance at a favorable rate.

We hope this article helps you understand your CANVID Lifetime License better. If you have any more questions, feel free to reach out to our support team.