Zooms and Clicks Not Automatically Added in CANVID Recordings

When using CANVID, you may encounter a situation where zooms and clicks are not automatically added to your screen recordings. This can happen if the window you’re trying to capture is running with elevated privileges while CANVID is not.

Solution: Starting CANVID as Administrator

1. Close CANVID: Make sure CANVID is not currently running. If it is, close the application.
2. Run CANVID as Administrator:
   • Locate the Canvid icon on your desktop.
   • Right-click on the icon to open the context menu.
   • Choose “Properties.”
   • Go to the “Compatibility” tab.
   • Check the option that says “Run this program as an administrator.”
   • Click “Apply,” then click “OK” to exit the window.

1. Restart CANVID:
   • Double-click the CANVID icon again to start the application.
   • It should now capture the desired window without any issues.

If the issue persists despite following the instructions, kindly reach out to support and generate a log file/share a copy of your Canvid project file for further investigation.

‍

‍